Hospital Follow Up

I had filled out a survey about our ER visit from November when the hospital had made a mistake with my daughter's diagnosis and prescription dose. Every patient recieves this follow up survey and I filled it out with exactly what happened. The assistant ER administrator called me today to apologize and let me know what they are doing to improve their practices. He said he was concerned about what happened and woul d have a talk with the doctor. Hope this does some good and other families won't have to go through what we experienced.