False Advertising, Product Misplacement, etc.

I had several problems with this today, it seems like this was the common problem everywhere I shopped today.

Last night I saw a Kohl's commercial advertising cashmere sweaters for $29.99 Friday and Saturday only during their "early bird" and "night owl" hours. I know the "early bird" hours start at 7am. I got to the store at 9am and after looking around for them for at least 10 minutes I finally found them (not a very big selection) and they were priced at $34.99. I asked a store clerk about it and told her the commercial I had seen. She said she was sorry but the "early bird hours were for Saturday only and the "night owl" hours were for today and that started at 3pm. I would have to come back then if I wanted the sale price. The commercial did not specify which hours were for which days, and after seeing it again tonight it is still unclear. I did end up making another trip to Kohl's this afternoon to get the sweaters at the advertised price but am still aggravated that I wasted a trip this morning.

My next issue was when I was shopping at Stop and Shop for tonight's dinner. I had planned to make crab meat fettucine and was in need of a white sauce for it. I settled on Knorr garlic and herb sauce and grabbed two packets. When I got home and started to prepare the meal I noticed that I had gotten one garlic and herb and one alfredo. The alfredo was in the wrong place behind the garlic and herb packets. Luckily the two sauces turned out to be good together but I could have mistakenly grabbed one that didn't go so well. This could have been a mistake made by a customer who picked it up and decided against it and put it back in the wrong spot. But after my next episode I decided to blame it on the store.

Last but not least, my final stop for the day before picking up my daughter from school, I went to Benny's. I needed to purchase a plastic table and a telephone for my new office. I had been told by a friend that 4 foot white banquet tables were on sale for $19.99. I went to that area of the store and found several different types and sizes of tables, none of which had a price marked on them or a sign indicating the cost. I tried my luck and grabbed the 4 foot one. Also I found a cordless phone with caller ID and digital answering machine. The sign taped to the shelf below it boasted a $19.99 sale price. When I got to the register the clerk tried to scan the table with no success. Apparently it had not been programmed in their system. I told her the price I thought it was supposed to be but she called a manager over. It ended up $29.99 and the manager told me it was the square card table that was that price. I went back to the display and did my best to guess which was the right table. Next the clerk scanned the phone. It came up $39.99. Again the manager had to assist. I showed her where I picked up the phone and pointed out the sign that was clearly indicating that phone's price. She said it was the wrong phone or wrong sign. I told her I wanted it at that price because that's what was advertised. With an attitude she said that there is a sign at all registers stating "all prices are subject to register verification". Because of this they are exempt from honoring a price if false advertising comes into play, which I think it totally unfair. At this point in the day I was so upset with stores that I gave the manager back the attitude I was given. I told her I was not buying anything at their screwed up store and wouldn't be back because they can't get their s*!@ straight and I stormed out.

I guess tomorrow I will go to Wal Mart to get the two items which will probably be less expensive, but I will have to wait in line forever because the "checkout experience percentage" that they have posted is never higher than 40%

:(