My complaint from the weekend

18 months ago i purchased a Simplicity Nursery in a Box in anticipation of my daughter's arrival. It was a set that included a 3 in 1 bed, a dresser, and changing table. On the box it showed the bed in it's 3 stages; a crib, a transitional bed, and a regular bed. This weekend I was going to change the crib into the transitional bed and after looking at the directions I was a little confused. There didn't seem to be a partial safety rail to use in the transitional phase. I called Simplicity's hotline to find out why and the rep said that the model I purchased didn't come with one. He said the 3 stages were: a crib, a daybed with 3 sides with the mattress in the lowest position, and a daybed with the mattress in the highest position.

I am upset about this product and wish to return it now and purchase a product that I can actually use. For one, the box showed different stages than what was explained to me on the phone. I went right to WalMart where I purchased it to look at the box again and take pictures with my cell phone so that I could prove that it was false advertising. Unfortunately they are not selling it any more because there was a recall on that model, claiming there may be a problem with the drop side.

I don't understand how they could consider what they explained to me on the phone as stages. First of all, if they are using the mattress height as a stage, they might as well call it an 8 in 1 bed because there are 4 height adjustments for the mattress. That gives you 4 options as a crib and 4 options as a daybed. Also, who would let their child sleep in a daybed with the mattress at its highest position... it's about 3 feet off the ground! That seems dangerous to me.