Thursday, October 25, 2007

Let's play a game!

Ok, I know I said one complaint a day... but I can't forget about this one that's been bugging me for a while. Here's the game, I don't put the actual product or store name, just a description, and you try to guess the name. If you get it right you win a fabulous prize! Not really, but it will be fun to see what people come up with!

I bought 2 products recently at Wal Mart. It's not really their fault because they don't manufacture them, but they still carry them. About 8 months ago I bought my first Swiffer. My second time using it the handle broke off from the base. I was very disappointed but figured I'd try it again because I hate to mop. I emailed the company to tell them of my dilemma and loss of money. They did respond in a reasonable time period, they were very apologetic, and claimed they would send me a certificate for a replacement. Needless to say, I am standing here with my useless floor cleaner and no certificate.

The second item you will never guess so I will just tell you. I don't know the brand name but it is a 2 1/2 foot black plastic pooper scooper. I have a large dog (Shepherd) so it does get a lot of use, but I am in need of my 3rd one this year. The handle that you pull up on to catch and release is so flimsy and my last 2 have cracked right in the middle. On my agenda this weekend is to purchase yet another one for $9.97 and note the maker of the product this time. I will be contacting them soon to resolve the problem. I highly doubt they will hand over a twenty for my 2 broken ones, but maybe they will take my suggestion to improve the handle on the product. I will follow up and let you know my progress!

1 comment:

T Lane said...

WalMart and Swiffer